RULES

In our UNIKAT e-shop we sell bottle dispensers (HOD), POU dispensers, accessories and spare parts. We do not require registration to place an order.

PLACING ORDERS

You can place an order via:
  • Our online shop
  • E-mail 24/7: kontakt@unikatwater.pl
  • The phone Monday – Friday 8am – 4pm: 502 032 232, 566 591 336

We attach VAT invoice to each order.

PAYMENT METHODS

  • Money transfer
  • Pre-paid (pro-forma invoice)
  • We also use leasing and factoring services

TIME OF DELIVERY

Delivery takes 2 working days in case of goods in stock. Otherwise, we arrange individual delivery time.

DELIVERY COST

In Poland
  • 18 PLN per piece
  • 115 PLN per pallet (8 pcs)

For purchases over 80,000 PLN the delivery is free.

WAY OF DELIVERY

We deliver goods with FedEx and DPD. Delivery cost depends on the current price list.

REFUNDS

We do not give refunds. Please think over your purchase. The right to terminate the contract is valid for individual customers only. Check Regulamin for details.

MAKING A COMPLAINT

You can make a complaint by e-mail or by the phone giving the serial number of your dispenser.
Dispensers under guarantee are fixed in our service or we provide you with spare parts for self-repair. Both at our expense.

PRODUCER’S GUARANTEE

Products available in our e-shop are under producer’s, importers and seller’s guarantee which is binding in Poland. Guarantee time span is given in your product description on the website. The guarantee details are specified in the guarantee form.

Zamówienia na dystrybutory

Zamówienia można składać za pośrednictwem sklepu online oraz drogą mailową – 24 godziny na dobę lub telefoniczną w dni powszednie od 8:00-16:00.

Opłacenie zakupów

Płatności za zamówione dystrybutory dokonać można przelewem na indywidualny numer przypisany do klienta, w formie przedpłaty.

Czas oczekiwania

Towary dostępne na magazynie dostarczamy w ciągu 2 dni roboczych, w pozostałych przypadkach informujemy klienta o dłuższym czasie realizacji. Zamówienia obsługują firmy kurierskie FedEx i DPD.